Yes, like many reputable brands, Epson has faced issues with counterfeit products, including printheads being sold to resellers and directly to consumers. These counterfeit printheads, made by unauthorized manufacturers, can lead to poor print quality, printer damage, and other problems. Unlike genuine Epson products, counterfeit versions do not meet the same reliability and performance standards.
To avoid buying counterfeit Epson printheads, we'd recommend you:
Purchase from authorized dealers.
Shop at reputable retailers
Inspect packaging and labels: Authentic Epson products usually feature specific packaging and labels. Verify the label and serial number (some genuine Epson items include unique serial numbers that can be checked on Epson's website).
Be cautious of very low prices: Counterfeit items are frequently offered at much lower prices than authentic ones, particularly on platforms like Gumtree or eBay.
Please be aware:
When purchasing a DTF printer, keep in mind that many of the more affordable commercial printers available in the Australian market come with refurbished (authentic) printheads. These are not equivalent to new (authentic) printheads and could potentially be counterfeit. Before buying your printer, ensure that the printhead is new and not refurbished. We suggest obtaining this confirmation in writing.